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Greenwood Hall for the Chronicle of Higher Education

From this concrete office building off a busy road in Bryan, Tex., employees at one of Greenwood & Hall's call centers offer customer service to students 24/7. Each college's culture is blended into the delivery of that service, says Zantine Greenwood, one of the company's founders.

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From this concrete office building off a busy road in Bryan, Tex., employees at one of Greenwood & Hall's call centers offer customer service to students 24/7. Each college's culture is blended into the delivery of that service, says Zantine Greenwood, one of the company's founders.